Found Communication in the category of Health & Safety Courses.
Difficult conversations. How can you prepare? Performance management and communicating bad news such as redundancies. Learn how emotional intelligence can impact effective communication, and can help you to navigate conflict. We explore how to thoroughly prepare and plan for difficult conversations and delve into the cultural aspects which are vital considerations in an increasingly multicultural society.
Course Lessons, Communication Menu: The Impacts of Difficult Conversations, Preparation & Planning for Difficult Conversations, Effective communication Strategies, Emotional Intelligence, Navigating Conflict during Difficult Conversations, Cultural Considerations
Communication Related Tags: emotional intelligence, performance, management, cultural, conflict, preparation, planning, supervisor, manager, team leader, director, stress, team, challenging conversations, communication, active listening, behaviours, popular, level 3,
Read more about Challenging Management Conversations Course...
Found Communication in the category of Health & Safety Courses.
Supervisor and Team Leader's build trust and create a supportive environment and use coaching activities to enable a team to develop a growth mind-set. We use typical Supervisor Scenarios to explore common foreseeable challenges and learn how to proactively plan for them.
Course Lessons, Communication Menu: Your Role as a Supervisor, 10 Supervisor Essentials, Building Trust as a Supervisor, Supervisor communication, Supervisor Shift Plan, Typical Supervisor Scenarios, Supervisor Health & Safety, Supervisor Blueprint, Supervisor Questions
Communication Related Tags: level 2, supervisor, supervision, team leader, health and safety, stress, team, coaching, communication, active listening, motivation, monitor, impact, urgency, challenges, mental health, presenteeism, knowledge, skills, behaviours, cpd, hr, human resources, popular,
Found Communication in the category of Free Courses.
Projects created by Students and Colleges for key occupational health messages, with a range of different approaches, a mix of communication skills and interviews from the tutors and key influencers.
Course Lessons, Communication Menu: LOcHER Concepts, LOcHER Highlights, Developing New Approaches, LOcHER Competitions, Blackpool & The Fylde College, Preston's College, Dundee & Angus College, Coleg Gwent, South Essex College, LOcHER Pioneers, LOcHER Recognition, Make It Happen
Communication Related Tags: locher, students, colleges, occupational health, workplace, lung disease, asbestos, mesothelioma, asthma, injury, health, safety, developing new approaches, innovation, learning, occupational health, communication skills, interviews, popular,
Found Communication in the category of Medical & Care Courses.
Understand this complex and vulnerable condition to communicate, promote independence and reassure family members. Enable lifestyles to accommodate changes while anxiety is reduced for everyone involved.
Course Lessons, Communication Menu: Introduction, Defining Dementia, Signs & Symptoms of Dementia, Diagnosing Dementia, communication & Interaction, Promoting Independence, Supporting Behaviours, Family Members and Carers, Multi-Agency Support, Assistive Technologies, Health and Well-Being, Supporting you to support Dementia
Communication Related Tags: dementia, care, symptoms, sufferer, independence, challenging, behaviour, safeguarding, health and safety, elderly, vulnerable, social, level 2,
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Found Communication in the category of Safety Management Courses.
Understand active listening skills, manipulate situations with a range of behaviour techniques, using social influencing theories with interactive scenarios.
Course Lessons, Communication Menu: Behaviour Change Introduction, Influencing in the Workplace, Active Listening Toolbox, communication Scenario - Peter & Head of Finance & Resources, Planning for Behavioural Change, communication Scenario - Peter & Warehouse Operative, Useful Social Influencing Theories, Personality Types & Character Traits, communication Scenario - Peter & Chief Executive, Using a 3rd Party in the Influencing Process, communication Scenario - Peter & Warehouse Manager
Communication Related Tags: risk, behaviour, change, safety, health, influence, positive, culture, compliance, commitment, trust, crisis, customer service, active listening, establishing authority, level 3, sales, business, cpd,
Found Communication in the category of Safety Management Courses.
HSE 5 Step guide including hierarchy of control and managing; people, equipment, materials and their environment. Understand the initial and residual risk factors including the likelihood and severity calculations.
Course Lessons, Communication Menu: Significant Differences of Law, Risk Assessment, Monitoring & Review, communication, Legal Requirements, Risk Assessment Examples
Communication Related Tags: risk, assessment, hse, hazard, employer, harm, likelihood, severity, score, health and safety, duty of care, level 2, award, cpd,
Found Communication in the category of Safety Management Courses.
Essential reading for Company Directors and Trustees about corporate responsibility, the Duty of Care legislation, liability, the Turnbull Report and enforcement.
Course Lessons, Communication Menu: Boardroom Briefing Introduction, Turnbull Report, Duty of Care, Liability, Enforcing Authority Powers, Fee For Intervention (FFI), HS(G)65, Health & Safety Policy, communication & Consultation, Criminal & Civil Law, The Corporate Manslaughter Act, The Health & Safety Offences Act & LASPO, Summary
Communication Related Tags: boardroom, briefing, turnbull report, corporate responsibility, duty, law, liability, enforcement, hsg 65, health and safety, director, ceo, authority, level 3, award, cpd,
Found Communication in the category of Medical & Care Courses.
Safely implement activities for elderly people as a coordinator and understand reminiscence, preconceptions and encouragement using a person centred approach within a care home or social care environment.
Course Lessons, Communication Menu: Introduction, Getting Started, Types of Activities, Planning your Group, Working with Individuals, Further Key Skills
Communication Related Tags: activities, care, care home, reminiscence, residential, preconceptions, elderly, encouragement, communication, presentation, dementia, health and safety, care and support worker, social, vulnerable, person centred, life themes, ageing, age, level 3, cpd,
Found Communication in the category of Health & Safety Courses.
Exploring our own prejudices, ideas, attitudes, behaviours and actions to develop the ability to be more proactive and challenging in promoting equality and diversity in the workplace.
Course Lessons, Communication Menu: Equality, Diversity & Human Rights
Communication Related Tags: equality, diversity, diverse, anti-discrimination, discrimination, empower, perspective, rights, responsibilities, society, stereotype, attitude, gay, bisexual, transgender, lesbian, understanding, prejudice, damage, relationships, communication, background, ability, abilities, age, culture, religion, belief, gender, award, level 3, lgbtq, lgbt,
Questions about our courses or eLearning?
Call Cambridgeshire Chamber Training,
talk to a real person right away.